Need help paying for medical bills?
Health West is proud to offer Fortuna Health, a free, simple Medicaid service to help you enroll and get medical bills covered.
How it works
Fortuna helps Health West patients cover their medical bills and secure Medicaid in 3 easy steps:
Check eligibility
We quickly see if you qualify in under 30 seconds!
Complete application
We help you apply and submit correctly.
Get care covered!
Stay up-to-date on your Medicaid and get care covered.
You're never alone
Focus on your health and let us cover your care with Medicaid. Fortuna assists Health West patients with:
Frequently Asked Questions
How does Health West work with Fortuna?
Health West provides Fortuna as a free Medicaid navigation service to patients.
Fortuna helps Health West patients like you check Medicaid eligibility, enroll, and get medical your bills covered.
How will I receive notifications?
It’s always your preference. Pick from SMS, email, and virtual chat notifications so you never miss a Medicaid action.
How does Fortuna work?
It’s simple: check your Medicaid eligibility to see if your care could be covered.
If you or your loved one qualifies, Fortuna helps you easily start enrollment.
Your dedicated Fortuna navigator helps track your enrollment, notices, and updates on Medicaid from the state.
What if I have questions for Fortuna?
Our navigators are always available over email, chat, and SMS.
Over the phone, we’re available Monday - Friday from 8 AM to 8 PM at 888-575-9303.
How do I pick my Medicaid insurance?
Our goal is securing your Medicaid coverage so you can get your bills covered with Health West.
Your Medicaid options depend on the county where you reside.
Why apply with Fortuna?
If you qualify to get care covered by Medicaid, filling out government forms (paper or digital) can be confusing.
We built Fortuna to take the stress out of Medicaid. We provide a fast, personalized enrollment experience - and your own dedicated navigator available by phone and chat.
We take care of the rest.
Frequently Asked Questions
Check if you qualify for assistance.
Fortuna gets you enrolled into Medicaid - without the hassle.
Need help?
Fortuna is always available over email, chat, and SMS. Reach us by phone Monday - Friday from 8 AM to 8 PM at +1 (888) 575-9303.
For questions about Health West, you can reach Health West by phone at +1 (208) 232-7862.
This is not the official website for Utah Medicaid, myCase, or any county social services office. Fortuna Health is an independent service that helps individuals apply for Medicaid and other health programs. For official Utah Medicaid information, please visit medicaid.utah.gov.